The National Oil Company of Malawi (NOCMA) is reaffirming its commitment to upholding transparency and integrity within the organization and across its operations with the continued promotion of its toll-free, anonymous tip-off hotline. The hotline, 847, which is available for use across all mobile networks, is managed by Deloitte and serves as a confidential channel for reporting issues such as sexual harassment, fraud, theft, conflict of interest, intimidation, and violations of company procedures.
The hotline, which was established to promote accountability and a safe working environment, operates under the guiding principles of RESIST, REJECT, REPORT, urging individuals to act against misconduct and unethical practices within the organization.
NOCMA’s Internal Audit Manager, Emily Kanthenga, emphasized that the company is committed to ensuring that both employees and the public are well-informed about the tip-off service. “We are doing everything we can to ensure that people know about the hotline and feel confident in using it,” Kanthenga said. “This is an important tool for maintaining the integrity of NOCMA and ensuring that any misconduct or unethical behavior is swiftly addressed.”
Since its launch, the hotline has provided a vital space for whistleblowers to report sensitive issues without fear of retaliation. The service is fully anonymous, designed to protect the identity of the caller while facilitating thorough investigations into reported concerns.
“The hotline plays a key role in promoting a culture of honesty and accountability within NOCMA,” Kanthenga added. “We want to remind the public that no issue is too small or too big to report. If something doesn’t feel right, we encourage you to speak out.”
The hotline is operational across all networks in Malawi, making it easily accessible to a broad range of individuals. In addition to helping with internal employee matters, it also allows the public to report incidents of corruption, misconduct, or violations that may impact the company’s operations or the wider community.
By strengthening the public’s awareness of this resource, NOCMA aims to foster a workplace environment where ethical behavior is championed and where any form of harassment, fraud, or misconduct is not tolerated.
For those wishing to make a report, the toll-free number is available 24/7, ensuring that concerns can be raised at any time. The system allows for swift and effective responses, ensuring that NOCMA’s standards of integrity are met and maintained.
NOCMA extends its gratitude to those who have already used the hotline and encourages more members of the public and employees to utilize it as a means of ensuring a transparent and ethical working environment. The company’s ongoing efforts to educate and empower both employees and the public to speak out demonstrate its unwavering commitment to building a trusted, ethical organization.
